Contact · plain channels

Talk to us, actually.

No support bot. No ticket tree. A small team reads each of these inboxes and replies in their own words.

Where to write

General hellos
hello@draftfolk.com
Anything that isn't urgent.
Support
support@draftfolk.com
Stuck on the Room, can't sign in, billing.
Conduct
conduct@draftfolk.com
Reporting a breach of the code of conduct.
Press
press@draftfolk.com
Quotes, interviews, the press kit.
Refunds
refunds@draftfolk.com
Within 30 days, no questions asked.

The slow channel

DraftFolk Press, c/o the Bowery Workspace, Edinburgh, EH1, Scotland.

We don’t actually want letters. But it’s nice to know there’s a building.